This Privacy Policy governs the manner in which Tech Life Invention Pvt. Ltd ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users of the Claimly mobile application (the "Application"). This policy applies to the Application and all products and services offered by Tech Life Invention Pvt. Ltd.
Information Collection and Use
User-Provided Information
When you download, register, or use the Application, we may collect information that you provide directly to us. While registration is optional, certain features may require you to create an account to access full functionality.
The information we collect may include your name, email address, phone number, insurance policy details, and claim-related documentation. We use this information to provide, maintain, and improve our services, communicate with you about your claims, and send you important notifications and updates.
Automatically Collected Information
The Application may automatically collect certain technical information, including but not limited to: device type and model, unique device identifiers, IP address, operating system version, mobile network information, and usage statistics. This data helps us understand how users interact with our Application and allows us to improve performance and user experience.
Location Information
The Application does not collect precise real-time location information from your mobile device. However, we may collect approximate location data based on your IP address to provide region-specific services and comply with local regulations.
Third-Party Access and Disclosure
We may share your information with third parties only in the following circumstances:
- •Legal Compliance: When required by law, such as to comply with a subpoena, court order, or similar legal process
- •Protection of Rights: When we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request
- •Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business
- •Service Providers: With trusted third-party service providers who assist us in operating our Application, conducting our business, or servicing you, provided they agree to keep this information confidential
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction
You may access and update your personal information through your account settings.
Data Deletion
You may request deletion of your account and personal data by contacting us.
Opt-Out
You can opt out of marketing communications by following the unsubscribe instructions in our emails.
Uninstall
You may cease all data collection by uninstalling the Application from your device.
Data Retention Policy
We retain your personal information for as long as necessary to provide you with our services and as required by applicable law. When you request deletion of your data, we will take reasonable steps to remove your information from our active databases within 30 days, unless we are required to retain it for legal, regulatory, or legitimate business purposes.
Security Measures
We are committed to protecting the confidentiality and security of your personal information. We implement industry-standard security measures including:
- ✓Encryption of data in transit and at rest
- ✓Regular security audits and vulnerability assessments
- ✓Restricted access to personal information on a need-to-know basis
- ✓Secure data storage infrastructure with backup and recovery systems
Children's Privacy
The Application is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Application after any modifications indicates your acceptance of the updated Privacy Policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: